Hotel Search:

Promenade Apartments

3.5 star
Click to view map 18 Orchid Avenue
Surfers Paradise QLD 4217
(Gold Coast)
Promenade Apartments
From $125 package rate per night*

Visitor Review Rating: 7.2/10

Overview

Experience the convenience of Promenade Apartments in the heart of Surfers Paradise on the Gold Coast.

Enjoy fully self-contained comfort and choose from one and two bedroom apartments or the 11th floor Penthouse suite which offers three bedrooms, two fully self-contained kitchen facilities, washing machine, sauna, spa. Paradise style 360-degree balcony views.

Apartments at Promenade have personal safes to give your belongings extra security. Facilities include swimming pool, heated spa, barbeque area and half-court tennis.

Promenade Apartments is only 200 metres from the world famous Surfers Paradise beach and vibrant Cavill Mall. With unique shopping, fantastic fashion, fabulous dining and entertainment options available nearby, Promenade Apartments is in a great location allowing you to explore the Gold Coast.

Check In Details


Check in Time: 1400
Check out Time: 1000

Office hours are 8.30am - 5.30pm Monday to Friday, 8.30am - 2.30pm Saturday and 8.30am -12.30pm Sunday & public holidays. ETA & contact details required for early & late check-in, outside of office hours.

Getting There

Promenade Apartments are located at 18 - 20 Orchid Avenue, Surfers Paradise, and is located off the beach end of Cavill Avenue.

If coming by train from Brisbane, take train to Nerang Station, and connect with bus route 745 to Surfers Paradise. Surfers Paradise Bus Stop No 14 is located at Dolphin Arcade Surfers Paradise - 100m from Promenade Apartments.

Airport shuttle buses stop in Orchid Ave approx. 30m from Promenade Apartments.

Visitor Review

I really enjoyed our stay at the promenade apartments and felt very safe with the security measures they had in place. the staff were very pleasant and helpful too. i would definately stay there again and recommend it to friends and family.

Liked: everything
Disliked: nothing
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Young singles, Couples
I do not recommend this hotel for: Business conference, Pet Owners, Older travellers
Date of stay: October 2009

kenneth midgley - geelong
17-10-2009
10.0 / 10
Value 10
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 10
Service 10
Business Service 10

Children / Extra Guests

(Any additional charges are payable direct to the hotel)
Extra guests - $30.00 per night per person. Children 3 years and over - adult rates. Infants - 2 years, free accommodation. Cots, prams etc - extra charge.

Promenade Apartments Rooms

1 Bedroom Apartment
The one bedroom apartment at Promenade Apartments is fully self-contained with full kitchen and laundry facilities. All have private balcony with pool, beach or Hinterland views.

Bedding configuration is 1 Queen bed and 1 Single bed - Maximum capacity is 3 people or 2 adults and 2 children.

2 Bedroom Apartment
The two bedroom apartment is fully self contained with full kitchen and laundry facilities. All apartments have a private balcony with pool, beach or Hinterland views.

Bedding configuration is 1 Queen bed, 3 Single beds and 1 Sofa bed - Maximum capacity is 5 people or 4 adults and 2 children.

Penthouse 3 Bedroom
The luxurious 3 bedroom Penthouse apartment offers 2 fully self-contained kitchens, laundry facilities, sauna, spa and 360 degree views from the rooftop balconies.

Bedding configuration is 2 Queen beds, 1 Double bed and 2 Single beds - Maximum capacity is 8 people.

Promenade Apartments Facilities

Promenade Apartments hotel facilities include:

  • BBQ Area
  • Dry Cleaning / Laundry
  • Lift / Elevator
  • Non-Smoking Floors
  • Spa / Jacuzzi
  • Swimming Pool - Outdoor
  • Tennis Court
  • Tour Desk

Car Parking

Complimentary underground parking available with lift to reception and apartment tower.

Promenade Apartments Reviews


Very disappointed that we were not told of a building construction right next door that started work at 6am in the morning. Also very average kitchen with old appliances and holes filled in with cheap timber where the old stove used to be, and one cupboard could not be closed as the fuse box stuck out further than the cupboard itself. Also reception was supposed to be open Saturday but no one to be seen. couch in lounge very unconfortable and again cheap furniture. And not even a soap holder in the shower, had to put soap on floor!!

Liked: Convenience to shops, security, nice reception staff.
Disliked: construction going on next door, old cheap furniture and appliances, a little run down.
Would you recommend this hotel: No
I recommend this hotel for: Young singles
Date of stay: October 2009

Mark Lawrence - Melbourne
27-10-2009
6.6 / 10
Value 5
Rooms 5
Location 9
Cleanliness 7
Check In / Front Desk 8
Service 7
Business Service 5

I really enjoyed our stay at the promenade apartments and felt very safe with the security measures they had in place. the staff were very pleasant and helpful too. i would definately stay there again and recommend it to friends and family.

Liked: everything
Disliked: nothing
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Young singles, Couples
I do not recommend this hotel for: Business conference, Pet Owners, Older travellers
Date of stay: October 2009

kenneth midgley - geelong
17-10-2009
10.0 / 10
Value 10
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 10
Service 10
Business Service 10

not what i expected for the price at all... i cannot belive this place has a rating more than 2 or 2 half...i only been tru to tyhe request for feed back... and the price is to hire to pay

Liked: no much noise bulding in bad condition
Disliked: rooms are not cleaned by any cleaners and no one was there after five pm
Would you recommend this hotel: No
I do not recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Business conference, Couples, Pet Owners, Older travellers
Date of stay: October 2009

jerry panico - stanmore
30-03-2009
3.4 / 10
Value 3
Rooms 4
Location 2
Cleanliness 3
Check In / Front Desk 5
Service 4
Business Service 3

We checked in fine, got up to our apartment and there was NO POOL since it was under construction. Nobody had the decency to tell us prior to the time we found out. We forfeited hundreds of dollars just so we could move elsewhere! Very reluctant to give ANY money back so we thought we would cut our losses and run...

Liked: Staying in the xxxxxxxxxx Apartments instead....FANTASTIC!!!
Disliked: Service, facilities, rudeness, rooms did not look like they did in the internet photographs....thats just about the only things I noticed since we were there for less than half an hour!
Would you recommend this hotel: No
I recommend this hotel for: Families
I do not recommend this hotel for: Honeymoon, Young singles, Couples
Date of stay: October 2009

Alex - Sydney
12-03-2009
3.9 / 10
Value 1
Rooms 5
Location 9
Cleanliness 5
Check In / Front Desk 5
Service 1
Business Service 1

I loved the Promenade Apartments. This was the 2nd time i had stayed and i thought it was fantastic.. great location!! Will definetly be coming back to stay.. Thankyou

Liked: Location, Close to Nightclubs
Disliked: the construction going on next door
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Young singles, Couples
I do not recommend this hotel for: Families with young children, Business conference, Pet Owners, Older travellers
Date of stay: October 2009

Danielle Wraight - Melbourne, Victoria
11-02-2009
9.0 / 10
Value 10
Rooms 8
Location 10
Cleanliness 9
Check In / Front Desk 10
Service 10
Business Service 6

Excellent staff and location, very helpful tourist advise

Liked: Friendly Staff
Disliked: Street noise at night
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Couples
Date of stay: October 2009

George Clark - campbelltown
07-02-2009
10.0 / 10
Value 10
Rooms 10
Location 10
Cleanliness 10
Check In / Front Desk 10
Service 10

Great location if you like night clubs. Very noisy with construction next door

Liked: close to cavill ave shops
Disliked: All noise
Would you recommend this hotel: Yes
I recommend this hotel for: Families with teenagers, Young singles, Couples
I do not recommend this hotel for: Families with young children, Honeymoon
Date of stay: October 2009

Lorraine Lobosco - Broadmeadows
04-09-2008
8.5 / 10
Value 8
Rooms 8
Location 9
Cleanliness 9
Check In / Front Desk 9
Service 8

Liked the view and enjoyed the atmosphere that the sunshine state had to offer. The staff were pretty rad and occasionally came to my assistance with some hard aching tasks.

Liked: The amount of mirz was to die for there was never a dull moment without mirz. The rooms were also quite spacious, finally i found a room where i could comfortably fit through the door.
Disliked: Loud hooligans from the street, which is expected
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Pet Owners
I do not recommend this hotel for: Honeymoon, Older travellers
Date of stay: October 2009

Gordon Sanchino - Birz Wagon- Melbourne
18-08-2008
8.6 / 10
Value 10
Rooms 9
Location 10
Cleanliness 7
Check In / Front Desk 8
Service 8
Business Service 8

Our apartment was spacious and perfect size for our family of 4. The kids enjoyed themselves and the facilities gave us all plenty to do. The views of the Surfers Paradise were great and enjoyed breakfast on the balcony.

Liked: location, views of Surfers and hotel facilities for the kids
Disliked: apartment might need some renovations?
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Young singles, Couples
I do not recommend this hotel for: Honeymoon
Date of stay: October 2009

Ryan - Hampton Park Victoria
26-03-2008
8.5 / 10
Value 9
Rooms 8
Location 10
Cleanliness 8
Check In / Front Desk 8
Service 8

Absolutely woeful. Photos are not a true representation of the rooms. Hallways and lifts look like something out of a backpacker horror movie.

Liked: location
Disliked: misrepresentation of rooms on internet photos
Would you recommend this hotel: No
I do not recommend this hotel for: Honeymoon, Young singles, Couples
Date of stay: October 2009

m. smith - queensland
22-03-2008
3.9 / 10
Value 5
Rooms 2
Location 10
Cleanliness 2
Check In / Front Desk 2
Service 3
Business Service 3




Do you have a hotel and want it to be listed on this website? We also have a world-class online hotel reservation system used in over 200 hotels including Palazzo Versace.
The reservation system is developed and maintained in Australia and backed by online marketing. Visit: eTourism Accommodation Reservation System - for more info.
Site Map
Terms & Conditions
Privacy Policy
Contact Us
Advertise